We Welcome Self Referrals!


Obtaining consultation with Dr. Immerman – CONTACT US HERE

Many patients perform their own research on pilonidal disease because they are not getting good results from treatment by local physicians, or don’t like the treatments offered. Patients often think “There must be a better way!” Often, these patients come to their own conclusion that the cleft-lift is the best option for treatment of pilonidal disease and they begin searching for a surgeon to perform the operation. They find that it is often necessary to travel away from home to find an experienced pilonidal surgeon who can successfully perform the cleft-lift operation. Because of this, we see many out-of-town patients; although we are in the center of the country, we have seen patients from as far away as New York, California, Florida, Tennessee, Alabama, Canada, Washington, North Carolina, West Virginia, Oklahoma, New Mexico, Texas, and Louisiana.

We do our best to accommodate the travel schedules of patients who are traveling a distance to see us. We try to prepare for the visit as best we can by phone and email. We frequently see a patient for their first actual office visit in the morning and perform surgery later that same day. Although traveling far from home may seem overly complicated, having this problem resolved without months of dealing with open wounds is actually a more efficient, less complicated,  and more cost effective way to deal with this problem. Dr. Immerman’s pilonidal surgery is performed at both the OakLeaf Surgical Hospital, and Sacred Heart Hospital, in Eau Claire, WI.

To obtain a consultation, please fill out the Quick Contact Form on our Contact Page, or you can call or fax us at the number listed on that page. There is no obligation to come see us if you do this, and no charges unless you actually come to our clinic. As far as we are concerned, you do not need a referral from your local doctor to see us. Some insurance products require that you have a referral in order to maintain your coverage, and if that happens we will do our best to try to help.

The more information we have, the better we can advise you if a trip to Eau Claire is necessary. The best information we can have is a description of your medical history as it pertains to your pilonidal problem, and photos. What Dr. Immerman would like are two images of your buttocks (1) when standing, and (2) standing or lying on your stomach, with the buttocks spread apart so he can see the base of the crease between the buttocks. Usually, this will give enough information to determine if surgery is needed. Sending these photos is not absolutely necessary, but it is very helpful in preventing an unnecessary trip.

Once we have opened a line of communication with you, we can continue to communicate by phone or email. If you are planning a visit to us, please fill out and return the Medical History Form, Patient Registration Information, and insurance assignment form, and return it to us by mail or email before your visit. You can download these forms by following this link.

Coming to Eau Claire

Eau Claire is easily accessible via Interstate 94, just 90 miles east of Minneapolis, MN. It is also reachable by air via Minneapolis/St. Paul International Airport (shuttle service available from MSP to Eau Claire) or by a connection through Chicago (United Airlines) directly to the local Chippewa Valley Regional Airport. Our Contact Page has a link to Google Maps showing our office location. If you are going to stay here for a few days, please look at our page about Eau Claire, with our tips on how to get here, where to stay, and where to eat.

If a cleft-lift is performed, Dr. Immerman places a drain which needs to remain in place a minimum of 4 days. We have had patients stay in Eau Claire for a wound check and drain removal at 4 days; or come back in 5-7 days; or have a surgeon, nurse, or wound-care specialist back home check the incision and remove the drain. We are happy to work with other physicians to make your recovery as easy as possible.

Our patients come from all over the US and Canada. Here is an interactive map of where our patients have come from so far.

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